Terms and Conditions

1.1 Little Foodies may provide health information from time to time solely as a convenience. No particular dietary, medical, physiological or health advice or result is offered, promised or guaranteed. By purchasing from us, you acknowledge that Little Foodies makes no express or implied statements, representations, claims, or guarantees for any specific dietary or health-related results.

1.2 If your child has any medical condition, including a food allergy, you must obtain the approval of your child's paediatrician / general practitioner or nutritionist/dietician prior to tasting our food.

2.1 We create foods to help meet the general health and nutritional needs of children during various stages of development, starting from 8 months of age. All packaging includes ingredient information.

2.2 Little Foodies' products may nevertheless include ingredients to which your child is allergic so always check the complete ingredients list on our website prior to serving. Please ensure that your child has tasted each ingredient listed individually prior to consuming any Little Foodies products to ensure that your baby is not allergic to any of the ingredients.

2.3 Our kitchen handles all types of ingredients, so if your child is allergic to any particular ingredients, we put their health first and do not suggest anything from our menu as despite thoroughly cleanin all equipment, there might be cross contamination. 

2.4 If you suspect that your child has an allergic reaction or is having some other adverse health event, immediately contact your doctor or call 112 in the event of a medical emergency.

3.1 We operate the website www.littlefoodiesmt.com (the “Website”).

3.2 Please read these terms and conditions carefully before ordering any Products from our site or subscribing to one of our Services. You should understand that by ordering any of our Products or subscribing to one of our Services, you agree to be bound by these terms and conditions.

3.3 These Terms and Conditions were recently updated on 22 January 2025 and apply to sales to consumers.

3.4 If you use or order Products after we have published any changes you will be bound by those changes. You should check prior to each use or order to ensure that you understand the precise terms & conditions applicable to your visit to our Website, or purchase.

3.5 You should print a copy of these terms and conditions for future reference.

3.6 Please tick the checkbox in the shopping basket to accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to order any Products from our website.

4.1 Our website is only intended for use by people residing in Malta. Unfortunately, we cannot accept orders from individuals outside of Malta.

5.1 All use of our Website and purchases made on this Website are governed by these terms and conditions. After placing an order via our Website, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes a request to us. You will then receive a further email to inform you when your order will be delivered / available for pick-up. Subject to our cancellation rights set out in clause Cancellation below, acceptance of your order and completion will take place when you will be sent a confirmation (“Confirmation”) via email.

6.1 To cancel an order you must contact us using our website chat, Facebook/Instagram messenger or by sending us an email on info@littlefoodiesmt.com. It is important to quote your order reference number and full name used when placing the order.

6.2 Orders can be cancelled if their order state is still in  Preparation . The status will be showing on your order with the website "My Account" page and also on the email confirmation received. A refund will be processed if order is cancelled at "Preparation" stage. 

6.3 Orders cannot by cancelled if the order status is in "Shipped" state.  The status will be showing on your order with the website "My Account" page and also on the email confirmation received.

6.4 We reserve the right at our absolute discretion not to process your order at any time without giving any reasons for our decision. Such reasons may include (but not limited to) suspicion of fraud. A refund will be processed should your order be refused.

7.1 The images of Products on our Website are for illustrative purposes only. Your Products may differ slightly from those as displayed on our Website and food by its nature may vary in colour and size. The packaging of Products may also vary from that shown on our Website.

7.2 You are responsible for opening and inspecting the products upon delivery and storing them correctly in the conditions specified on the instructions provided on our website. You are also responsible for the preparation and cooking of our Products. We accept no liability for any loss, damage or injury arising as a result of the incorrect storage, preparation or cooking of our Products.

7.3 Our packaging and Website include details of all allergens which may be contained within our Products. However, it is your responsibility to check our packaging and Website to ensure that a Product does not contain an allergen of relevance to you. 

7.4 Products are subject to availability and prevailing market conditions. In the event of non-availability of any Products you order, we may offer a reasonable substitute or refund. It is our policy to notify you of any substitute items via email prior to delivery where possible, giving you the opportunity to accept or reject the item prior to the point of delivery. If you are not happy with any substitution, please contact us on info@littlefoodiesmt.com.

8.1 As our Products contain frozen and perishable food, you are not entitled to the regular rights of consumers to return goods within 14 days after you receive them simply because you change your mind. There is an exemption pursuant of the Consumer Contracts that confirms that contracts for the supply of goods are exempt from the right to withdrawal if those goods are liable to deteriorate or expire rapidly.

9.1 For the purpose of these terms and conditions, delivery is defined as deliveries to all Maltese addresses.

9.2 Delivery windows stated on our Website or via Email are an indication, and not a guarantee of delivery within these hours. We reserve the right to deliver your products at any point on the day of delivery set out in the dispatch confirmation.

9.3 Delivery will be completed when we, or our authorised courier company, deliver the Products to the address you gave us. If no one is available at your address to take the delivery, we, or our authorised courier company, will follow the delivery instructions provided to us by you. If no leave safe instructions are specified, the order will be cancelled and you must place another order.

9.4 The leave safe location specified by you shall be within the area of the delivery address and shall be accessible to the courier. We will endeavour to follow any delivery instructions you provide but this cannot be guaranteed.

9.5 The courier company may try to contact you by phone so that delivery can take place. The delivery driver will use the telephone number associated with your account, which may also be printed on the delivery label.

9.6 Our obligation to deliver the order shall be fulfilled once the courier delivers the order at the safe spot specified by you or the order is considered safe by the courier.

9.7  If no one is available to take the delivery on the first attempt,  Little Foodies will not attempt a further delivery. You are obliged to bear all expenses related to aforesaid default of acceptance.

9.8 Little Foodies reserves the right to change your delivery date with prior notice.

10.1 Once the delivery is complete, Little Foodies shall not be held liable for any damage, defect or loss which may occur thereafter.

10.2 You are fully responsible for any damages or losses due to any ambiguity after delivery.

11.1 The price of the Products and delivery charges will be as quoted on our Website when you purchase the goods.

11.2 Product prices include VAT where applicable.

11.3 Product prices and delivery charges are liable to change at any time, but the changes will not affect orders for which we have already sent you a Dispatch Confirmation.

11.4 Payment for all Products and Services must be by credit or debit card. In some instances payment on delivery/pick-up is accepted only for orders which require pick-up or in case that our payment gateway is not working.

11.5 Payment details are stored securely by a third party to allow recurring payment for future orders. Further details are set out in our privacy policy available on our Website. Little Foodies does not have access to view your full credit or debit card details.

11.6 It is your responsibility to ensure sufficient funds are available to process the payment for the order or update payment details if required. 

12.1 If you are unhappy with your products for a legitimate reason such as: the order has missing items, the packaging was damaged or the ordered products did not arrive, we will offer an appropriate refund as long as it can be shown that the products you were charged for were not supplied as they should have been.

12.2 You must report any issue within 24 hours of receipt by using our website chat, Facebook/Instagram messenger or send an email on info@littlefoodiesmt.com

​

13.1 We warrant to you that any Product purchased from us through our Website will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

​

14.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our Website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

15.1 We are the owner or the licensee of all intellectual property rights on our Site, whether registered or unregistered, and in the material published on it. These works are protected by copyright laws and all such rights are reserved.

15.2 You may print off one copy, and may download extracts, of any pages from our Site for your personal reference. You must not use any part of our copyright materials for commercial purposes without first obtaining a licence to do so from us and our licensors.

15.3 If you post comments on the Products or Services to any website, blog or social media network (commentary) you must ensure that such commentary represents your fairly-held opinions.

16.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (“Force Majeure Event”).

16.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

16.2.1 Strikes, lock-outs or other industrial action;

16.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

16.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

16.2.4 Impossibility of the use of motor transport or other means of public or private transport;

16.2.5 Impossibility of the use of public or private telecommunications networks; and

16.2.6 The acts, decrees, legislation, regulations or restrictions of any government.

17.1 We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

17.2 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions).